Politique d’expédition

All items in the store display estimated delivery times. These delivery estimates are valid ONLY for residents of the United Kingdom. For international destinations, please allow an additional 10 business days.

While we make every effort to ensure your item arrives within the estimated delivery timeframe, we work with external engravers for our engraved items, and occasional delays may occur. These delays are more likely during peak periods, such as the weeks leading up to Christmas.

If your order contains items with different availability or delivery times, the latest estimated delivery date shown in your shopping cart will apply to the entire order. All items will be shipped together once the order is complete.

Frequently asked questions

Yes! 💛 At Petmond, your pet’s safety and well-being always come first. We carefully select products made from pet-friendly, non-toxic materials designed to provide comfort, quality, and durability for your best friend.

Once your payment is confirmed, your order is carefully prepared and shipped 🚚✨

The average delivery time is 5 to 10 business days, depending on your location. You will receive a tracking code to follow every step until it arrives at your home.

We understand — every pet is unique 🐶🐱

That’s why you can request an exchange or return within 30 days after receiving your order (according to our policy). Our support team is ready to help you quickly and easily.

To ensure the perfect fit, each product includes a detailed size chart 📏

We recommend measuring your pet and comparing it with the information on the product page. If you’re unsure, the Petmond team will gladly help you choose the best option.

Absolutely! 🔒 Petmond uses secure payment systems, and your personal data is fully protected. Our commitment is to provide a safe, smooth, and trustworthy shopping experience — so you can buy with confidence and your pet can enjoy the best.

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Politique d’expédition

Frequently asked questions