Terms of service


OVERVIEW

This website is operated by PetMond. Throughout the site, the terms “we”, “us” and “our” refer to PetMond. PetMond offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online ecommerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from PetMond.

Headings are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities, subject to our Return Policy.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee your device’s display will be accurate.

We reserve the right to limit sales by person, region or jurisdiction, limit quantities, and discontinue products at any time.

We do not guarantee that the quality of any products or services will meet your expectations.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. If changes are made, we may attempt to notify you via the contact details provided at checkout.

You agree to provide current, complete and accurate purchase and account information.

For more details, please review our Return Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or guarantees.

Your use of optional third-party tools is at your own risk and discretion.


SECTION 8 – THIRD-PARTY LINKS

Our Service may include content or links from third parties. We are not responsible for examining or evaluating their content or accuracy.

Complaints regarding third-party products should be directed to the relevant third party.


SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit comments, ideas or suggestions, you agree that we may use them without restriction or compensation.

You agree that your comments will not violate any rights of third parties or contain unlawful or malicious material.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, intellectual property rights, harassing others, transmitting malware, collecting personal data, or interfering with security features.

Violation may result in termination of access to the Service.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service is provided “as is” and “as available”.

To the fullest extent permitted by law, PetMond shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless PetMond from any claim arising from your breach of these Terms or violation of any law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access if you violate any Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and PetMond and supersede any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.


SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 suport@petmond.com